Imegamedia has significant expertise and a proven record with many payment providers across all eCommerce platforms.
We can offer you a basic payment solution or tailor functionality to your full requirements. A professional end-to-end service which ensures we meet your requirements for professionalism and security.
We can even help you grow with our additional SEO, Insight and Marketing services, strengthening your store and increasing revenue.
By default a Trust Payments site reference will be configured to suspend any transaction which returns a “NOT MATCHED” CVV2 (security code) response, however, it is possible to accept the transaction if required by changing the settle status to ‘1’ within MyST (to force the payment through).
This behaviour can be altered if so required upon request to the Trust Payments technical support team, so that these payments are either not SUSPENDED (i.e. allowed to be settled), or that these payments would be cancelled immediately.
There are other ways where payments can be suspended on the Trust Payments gateway, this could be due to any enabled fraud checks or any custom rules you may have configured to suspend transactions with certain criteria.
If you are utilising the Void capability of the payment module, any suspended transaction would be treated as a cancelled order (even though these payments may have been authorised, but suspended by the gateway). If you wish to disable the Void capability please discuss this with your account manager.
Transactions in a suspended state would eventually be cancelled (reversed) automatically after 7 days, whereby funds would be returned to the customer.
There’s no need to hold expensive expertise in-house. Please contact us to discuss your individual support requirements in more detail.
Under current legislation Imegamedia is categorised as a Data Processor. We take our responsibilities seriously and our standard Lender Contract clearly defines the role and obligations of each party. Our Privacy Notice is available here.